Orlando's Finest Vacation Homes

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Check-in: Check in time is 4pm. Check out is 10am, unless otherwise agreed 

DEPOSITS: A reservation deposit is required on all rentals and is non-refundable. Your deposit will be refunded if we rebook all your dates less a $150 Administrative fee.Travel insurance is always recommended.

CANCELLATION: If you cancel your reservation, any payments you have made are non-refundable unless we re-book all your dates. A $150 cancellation fee is charged on any refunds.  Travel insurance is always recommended.

OCCUPANCY: Occupancy of your vacation home is set by Florida State law. Any violation of this law will result in eviction from the property with no refund. Contact us for details.  

DAMAGE: A $40 Security Deposit Protection Plan is applied to all rentals. If you opt out of this plan a $500 cash damage deposit is required. A valid credit card number is still required to be held on file to cover any damaged deemed willful or malicious. The plan details are listed here: This Security Deposit Protection plan covers unintentional damages to the rental unit interior that occur during your stay, provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of [Policy Limit]. Any damages that exceed [Policy Limit] will be charged to the credit card on file. If, during your stay at one of our Rental Properties, an Insured Person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of [Policy Limit]. Certain terms and conditions apply.  Full details of the Security Deposit Protection coverage are contained in the Certificate of Insurance or Insurance Policy.  The Security Deposit Protection can be purchased up to, and including at, check-in.   By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Orlando's Finest Vacation Homes any amount payable under the terms and conditions of the Security Deposit Protection.  Please contact Orlando's Finest Vacation Homes directly if you do not wish to participate in this plan or assignment. 

CLEANING: You are expected to maintain the home the way you found it. Any home that is left abnormally or exceptionally dirty will be charged additional cleaning fees.

COMPLAINTS: Problems with the property should be directed to the property owner or manager.  We provide this information to you and it is also located in the home.

UPON ARRIVAL: When you arrive at your vacation home inspect the premises inside and out and report any damage or anything that appears missing or out of place to the manager. 

POOL/SPA HEATING: Pool and spa heaters will heat your pool to 80 to 86 degrees. There are no refunds on pool heat charges unless authorized by the property manager or property owner. Pool heaters do not function during abnormally cold weather, there are no cold weather refunds.

PAYMENT: Your due date is listed on your Rental Confirmation. Please be prepared to pay your balance when we email your invoice. We prefer payments by check. A 3% fee will be added to all invoices for credit card transactions. You can pay by check and save these fee's plus a little more when you receive you final invoice.

LIABILITY Orlando’s Finest Vacation Homes, LLC assumes no liability for the occupants, the home itself and/or associated property. Occupants assume all risk and liability and agree to hold Orlando’s Finest Vacation Homes harmless. Although we strive to provide accurate information about the home, such as number of TV’s , DVD/stereos, game systems and bed sizes and locations, Orlando’s Finest Vacation Homes is not responsible for any inaccuracies.

Unavailability of your home: From time to time the home you reserve may become unavailable due to circumstances beyond our control.  If this happens the property manager or owner reserves the right to move you to a similar home.

 

Put the trash out to the curb on trash days, information should be inside the home
When you leave put away the dishes, strip the beds and place linens next to the washer.  Pick up and discard trash and litter, papers, food containers etc…
Please locate the information binder in home for further instructions
Contact the property manager if there are any problems
Guests are responsible for consumable items, paper towels, trash bags, toilet paper, wash soap etc...